Shipping policy
Shipping and Taxes Policy
Thank you for shopping at ForbaysyAngel. We are committed to delivering your orders accurately and transparently.
1.Processing Time
Order Cut-off Time: 4:00 PM (EST), Monday – Friday.Handling Time: All orders are processed and shipped within 1-3 business days.Orders placed on weekends or public holidays will be processed on the next business day.
2.Shipping Options, Transit Time & Costs
We provide flat-rate or calculated shipping based on your location. The following are our standard delivery estimates:
| Destination | Shipping Method | Transit Time (Days) | Shipping Cost |
| United States | Standard Shipping | 7 - 9Business Days | $6.99 |
| United States | Expedited Shipping | 3 - 6 Business Days | $9.99 (Or Free) |
Shipping Destinations
We provide shipping services across the contiguous United States. Please note that we currently do not ship to Alaska, Hawaii, Puerto Rico, or other off-shore insular areas (such as Guam and the U.S. Virgin Islands).
Total Delivery Time = Handling Time (1-5 days) + Transit Time (5-10 days).
All shipping costs will be clearly displayed at checkout before you complete your purchase.FREE Expedited Shipping on Orders Over $69.
3.Tax Policy (Sales Tax & Customs Duties)
We aim to provide a worry-free shopping experience with no hidden fees at checkout:Sales Tax: All listed prices include applicable sales tax. The price you see on the product page is the final price you pay.Customs Duties & Import Taxes: Forbaysyangel assumes full responsibility for all taxes and customs duties. If any import fees are charged by your local customs office, please contact us at info@forbaysyangel.com with your receipt, and we will reimburse you in full. You will not be required to pay any additional fees beyond your order total.
4.Order Tracking
you will receive a confirmation email containing a tracking number and a link to track your package in real-time. Please allow 24-48 hours for the tracking information to update on the carrier's system.
5.Delivery Responsibility & Loss
We take full responsibility for your order until it reaches your hands. If your package is confirmed lost by the carrier or damaged during transit, we will provide a full refund or a free replacement at no additional cost to you. Please contact our support team within 7 days of the estimated delivery date if you encounter any issues.
6.Shipping Restrictions
We currently do not ship to P.O. Boxes, APO/FPO addresses. If we are unable to ship to your location, we will notify you immediately and issue a full refund.Contact InformationFor any questions regarding your shipment or taxes, please contact our customer service team:Email: info@forbaysyangel.com